The cowhide used at Eriko Yamaguchi is made from skin obtained as a by-product.

In Bangladesh, where we produce leather products, there is an Islamic festival called "Eid." During "Eid," cowhide is a by-product that is used for food, so we use the cowhide obtained during the festival.

In addition, for the goat leather used in some of our products, we also procure edible leather.

We are investing to own and operate our own factories. In some cases we also partner with a small number of carefully chosen factories and artisan studios across the globe, each selected not just for their skill, but for their values.

These are not anonymous suppliers, but long-term partners who share our commitment to quality, dignity, and care in every step of the process.

For reasons related to ethical working conditions, fair wages and sustainability we choose to make small, bespoke batches of product especially for you instead of mass produce.

We are currently only shipping products in the U.S.

Eriko Yamaguchi leather products are tested by a third party, but the likelihood of color fading may vary depending on the amount and nature of sweating of each individual customer, and color fading may occur that does not occur during testing.

Since this product is made of natural leather, it is impossible to completely prevent discoloration. If the color of your bag has faded in the past, please be careful not to expose it to water or strong friction.

▼If the ordered item has not yet been shipped...

If the ordered item has not yet been shipped, please contact Eriko Yamaguchi Customer Service with your order number and desired delivery date and time.

We will check whether the change is possible and contact you.
Please note that you can specify the delivery date from one week after the order.

Customer Service
customer.us@erikoyamaguchi.jp

▼If your ordered items
have already been shipped: After the items have been shipped, please contact the shipping company using the "contact number" provided in the shipping completion email.